Privacy Policy

1. Data Controller

Natcare, managed by Nathália Nascimento, is the controller responsible for personal data collected through this website. Address: Avenida da República 19 R/c C, 2825-399 Costa da Caparica, Portugal. Contact: +351 920 230 933

2. Data Collected

We collect only the data strictly necessary to provide our services:

• Name and contact information (email, phone) provided voluntarily
• Appointment information (treatment, date, time)
• Anonymous browsing data for website operation (technical cookies)

3. Purpose of Processing

Personal data is processed exclusively for: managing appointments and delivering beauty services; communicating with clients; complying with legal obligations.

4. Legal Basis

Processing is based on the data subject’s consent (Art. 6(1)(a) GDPR) and on the performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR).

5. Data Sharing

Your data is not sold, transferred or shared with third parties for commercial purposes. We may share data with technology service providers (e.g. the booking system) acting as data processors, bound by confidentiality agreements.

6. Retention Period

Data is retained for the period necessary to provide services and comply with legal obligations, not exceeding 5 years after the last interaction, unless a different legal obligation applies.

7. Your Rights

You have the right to access, rectify, erase, restrict, object to processing and request portability of your data. To exercise these rights, contact us at +351 920 230 933. You also have the right to lodge a complaint with the CNPD (Portuguese Data Protection Authority) (opens in a new window).

8. Cookies

This website uses only essential technical cookies required for its operation. No tracking or analytics cookies are used. You may withdraw your consent at any time, which will remove the preference cookie stored on your device.

9. Contact

For any questions relating to data protection, please contact us at: +351 920 230 933